This Privacy Policy describes the information which GorillaCoupon collects from You when You
visit, download, access, or use this website, mobile applications, m-web for delivery of
information, products, offerings, subscriptions or content via any mobile or internet
connected device or otherwise through our Website (collectively the "Services").
This Policy is to make You aware of the procedures adopted by Us with respect to collection,
use, storage, processing, disclosure and protection of any information provided by You, in
the capacity of an individual, a guest user, browser or representative of an entity, who
uses our Services ("User" or "You/r").
This Policy is to be read in conjunction with Our Cookie Policy and Terms and Conditions, as
revised from time to time by Us. The section "Terms and Conditions" as used herein
shall refer to Our online terms of use as made available at GorillaCoupon.com, as revised
from time to time by Us. By providing your consent to use our Services, You agree to be
bound by the Terms and Conditions and this Policy.
Please keep in mind that when You provide information to Us on a third-party site or platform
(for example, via Our Website or applications like social media login). The information We
collect is through those third-party sites linked with Our Websites and is covered by this
Policy, and the information the third-party site or platform collects is subject to the
third-party site or platform’s privacy practices. Privacy choices You have made on the
third-party site or platform will not apply to Our use of the information we have collected
directly through our Websites . Please also keep in observance that our Websites may contain
links to other sites not owned or controlled by Us and We are not responsible for the
privacy practices of those sites. We encourage You to be aware when You leave Our Websites
to read the privacy policies of other sites, they may collect Your personal information.
All capitalized terms used and not specifically defined herein shall have the meaning
ascribed to such terms under the Terms and Conditions, Cookie Policy and/or any applicable
laws.
User Consent
By using Our Services(for example, when You register for an account, enter a contest or
promotion, communicate with Us, on Our Websites or through social media), You agree to
provide consent to Our collection, use and sharing of Your personal information as described
in this Policy. In some cases, particularly if You reside in a country governed by a data
protection regulation, We may ask You to provide explicit consent to access Our services
before proceeding for further operations. In case of any roaming user profile or if You are
a traveller visiting various countries around the world and avail Services , then We will
consider the country of registration as Your primary country and the consents obtained at
the time of registration will be valid for Your processing of personal information.
Accessing Website and GorillaCoupon.com Services through VPN
You should not access or use the Website or GorillaCoupon Services by means of any mechanism
or technology which conceals Your actual geo-location or provides incorrect details of Your
location (for example, use a virtual private network (VPN) to access GorillaCoupon Services
)
We will not be responsible or liable for any collection, storage or processing of Your
personal information or data if You use any mechanism or technology to access or use Website
or GorillaCoupon services which conceals Your actual geo-location.
Collection and Use of Personal Information
Information Collected at the time of registration on Our Website
When You register using Your web accounts, including,
without limitation, Facebook or Google account, We retrieve the following
Information from Your account(s) to continue to interact with You and to
continue providing You the Services. Information that We collect includes,
but not limited to -
- First/Last Name
- E-mail id
- Mobile No.
- I.P. Address
- Public profile information (Facebook, Google +
and LinkedIn) linking of social media accounts.
Information collected when You use Our Mobile Application
When You download Our mobile application We may
collect, including but not limited to, the below information from You-
- Email ID
- Mobile number
- Location/IP address for geo-locating accurate up
to 300 meters
- Device ID
- SMS for OTP
Information You provide to Us voluntarily
If You send Us personal correspondence, such as emails
or letters, or if other users or third parties send Us correspondence about
Your activities or postings on the Website, We may collect and store such
information. Post registration we give you the option to share further
details such as gender, date of birth, marital status, city, Debit/Credit
card bank names as part of your profile information. This helps us show you
relevant offers.
We may collect additional information at other times,
including but not limited to, when You provide feedback(s), modify Your
content or email preferences, respond to surveys, provide comments, or
communicate with us. This information may include Your name, e-mail id,
mobile number, location, etc.
Information automatically collected while browsing/navigating through the Website
Cookies
The Website uses cookies and other similar technologies
which are necessary to its functioning and to provideGorillaCouponServices.
Some of these cookies are essential for us to provide you with the
GorillaCoupon Services.
Except as otherwise specifically covered under this
Policy, We do not automatically collect Your personally identifiable data
through these cookies. Do Not Track The Website and Services
currently do not process or respond to "Do Not Track"
requests/signals which some internet browsers have the ability to send out.
Inferred Information through usage and log data
We may track certain information about You based upon
Your behaviour while You avail the Services. We use this information for
conducting internal research on our Users’ demographics, devices, interests,
and behaviour to better understand, protect and serve Our Users.
We may also collect Your Information to track Your
behaviour as a User and Your preferences for internal analytics and
research. We may also use Your information:
- To evaluate Your interest for various genres of
content, services, offers;
- To perform analytics and conduct customer
research, to determine Your interest, for identifying content that
generate sales and to analyse traffic patterns.
If You choose to post messages on social media
accounts, message boards, chat rooms or other message areas or leave
feedback, We will collect that information You provide to Us. We retain this
information as necessary to resolve disputes, provide customer support and
troubleshoot problems as permitted by law.
The above information may also be captured by keeping cookies on Our
Websites by Our affiliates for the purposes mentioned above.
Information We collect from third parties
Information obtained from other Sources
We may receive information about You from other online
sources. We may add it to Our account information system and treat it in
accordance with this Policy. We may reference other sources of demographic
and other information in order to provide you with more targeted
communications and promotions. We use Google Analytics, among others, to
track the user behavior on our website. Google Analytics specifically has
been enabled to support display advertising towards helping us gain
understanding of our users' Demographics and Interests. The reports are
anonymous and cannot be associated with any individual personally
identifiable information that you may have shared with us. You can opt-out
of Google Analytics for Display Advertising and customize Google Display
Network ads using the Ads Settings options provided by Google.
Information obtained from Third party websites
If You link, connect or login to Your GorillaCoupon
account (if any) with third-party services they may send Us information such
as Your registered e-mail id and public profile information from such
third-party services, the indicative list of which is provided below;
- Facebook – Email ID and public profile
information which includes name, profile picture, age gender etc.
- Google –Email id, language preference and age
Demographic and other information
Information obtained from other Sources
We may reference other sources of demographic
and other information in order to provide You with more targeted
communications and promotions. In addition to our internal analytics
and research, We use various third-party analytics service
providers, among others, to track the User behaviour on Our Website.
They are used to support display advertising towards helping Us gain
understanding of Our users’ demographics and interests. The reports
are anonymous and cannot be associated with any individual
personally identifiable information that You may have shared with
Us. You can opt-out or opt-in by giving a consent at to serve You
advertisements when You visit Our Website or applications.
Disclosure to Third parties
Service Providers
The Application may include links to other websites or
applications (for e.g., links to online stores for shopping). Such websites
or applications are governed by their respective privacy policies, which are
beyond Our control. Once You leave Our servers (You can tell where You are
by checking the URL in the location bar on Your browser), use of any
information You provide is governed by the privacy policy of the operator of
the application, website You are visiting. That policy may differ from Ours.
If You can't find the privacy policy of any of these sites via a link from
the application's/website homepage, You should contact the
application/website owners directly for more information.
Legal
In the event GorillaCoupon is merged with or acquired
by another company or in case of re-organization or re-structuring of
business, We and Our affiliates may share Your personal information, wholly
or in part, with another business entity. We may also disclose Your personal
information to third parties in order to enforce or apply Our Terms of
Service, or any other agreement or to respond to any claims, to protect Our
rights or the rights of a third party, to protect the safety of any person
or to prevent any illegal activity.
Business transfers
We provide personal information to Our affiliates and
other trusted businesses or persons to process it for Us, based on Our
instructions and in compliance with Our Privacy Policy and any other
appropriate confidentiality and security measures. For example, We may use
service providers to help Us with customer support.
Usage of Website in European Region
This policy shall also apply to Our Websites including but not limited to mobile applications
that are available in the European Region. These Website have been updated to make them
compliant to the European Union’s General Data Protection Regulations. and as a result of
which, few of the Services offered by GorillaCoupon may not be available in certain
platforms in the European region.
You are urged to update to the most current version of Our Websites, listed and/or to delete
certain applications that We no longer provide access, service or support so that We do not
collect or store information of Users located in the EU. If You use an older version of
these apps and/or access discontinued services, then We may collect, store and process Your
information. In such case We would not be responsible or liable for such collection, storage
and processing of Your information.
Purposes and Lawfulness of processing
We will only collect and process personal data about You where We have lawful basis. Lawful
basis on which We would process Your personal data includes obtaining explicit consent from
You for processing Your personal data or processing for "legitimate interests" where
processing is necessary by Us to provide You with services (For e.g. processing Your
information by Our group companies/affiliates).
We use and share personal data collected through the Services internally and with third
parties to provide, analyse, administer, enhance and personalize Our service and marketing
efforts, to process Your registration, to provide You Services, and to communicate with You
related to below mentioned points. For example, We use information to:
-
Analyse and understand Our audience, improve Our services (including Our user interface
experiences), recommendation algorithms and delivery which may require sharing personal
information with Our group companies and affiliates or third-party service providers;
- Determine Your account requirements and provide personalized
suggestions, tips and recommendations, if any;
- Provide You with interactive features through Our Service (for
e.g., registering for campaigns/ contests on Our websites);
- To help advertisers understand Our audience and confirm the value
of advertising on Our Websites (however it is usually in the form of aggregated
statistics on traffic to various pages within Our Website) and to provide You relevant
advertisements;
- Communicate with You concerning Our Service (for example by
email, push notifications), so that We can send You news about GorillaCoupon Services ,
details about new features and content available on the Websites, promotional
announcements, and surveys, and to assist You with operational requests such as password
reset requests;
- Notify You about changes in Terms & Conditions and this
Policy ;
- Allow You to participate in interactive features offered through
Our WebsiteSharing with Our customer support team, Data Protection Officer, data subject
rights team and/or breach response team to resolve any incidents and/or Your
queries/concerns related to Your rights or Services provided to You.;
- Sharing with Our customer support team, Data Protection Officer,
data subject rights team and/or breach response team to resolve any incidents and/or
Your queries/concerns related to Your rights or Services provided to You.
Information Use by the Company
The Information supplied by You enables Us to improve Our services and provide You the most
user-friendly experience(s). In some cases for e.g. provision of certain service(s) or
utility (ies), We may require Your contact information as well. All required information is
service dependent, and the Company may use the above said user Information to, maintain,
protect, and improve the services (including advertising on the “Application’) and for
developing new services. We may also use Your email address or other personally identifiable
information to send commercial or marketing messages with Your consent [with an option to
withdraw Your consent (wherever feasible)]. We may, however, use Your email address without
further consent for non-marketing or administrative purposes (such as notifying You of major
changes, for customer service purposes, billing, for notifying You in case of any breach
incidents, etc.).
Any personally identifiable information provided by You will not be considered as sensitive
if it is freely available and / or accessible in the public domain like any comments,
messages, blogs, scribbles available on social platforms like Facebook, twitter etc. Any
posted/uploaded/conveyed/communication by users on the public sections of the Websites”
becomes published content and is not considered personally identifiable information subject
to this Policy. In case You choose to decline to submit personally identifiable information
on the Websites, We may not be able to provide certain Services on the Websites to You. We
will make reasonable efforts to notify You of the same at the time of opening or registering
Your account on the Website. In any case, We will not be liable and or responsible for the
denial of certain services to You for lack of You providing the necessary personal
information.
When You register with the Services, We contact You from time to time about updating Your
personal information to provide You features that We believe may benefit / interest You.
Information sharing
The Company shares Your information with any third parties without obtaining the prior
consent of User in the following limited circumstances:
- When it is requested or required by law or by any court or
governmental agency or authority to disclose, for the purpose of verification of
identity, or for the prevention, detection, investigation including cyber incidents, or
for prosecution and punishment of offences. These disclosures are made in good faith and
belief that such disclosure is reasonably necessary for enforcing these Terms or for
complying with the applicable laws and regulations.
- The Company proposes to share such information within its group
companies and officers and employees of such group companies for the purpose of
processing personal information on its behalf. We also ensure that these recipients of
such information agree to process such information based on Our instructions and in
compliance with this Policy and any other appropriate confidentiality and security
measures.
How long do We store and use Your Information
We retain the information which We have collected no longer than is necessary. This is
determined on a case by case basis and required by local applicable laws. Normally We will
retain the information as long as You maintain an account with Us and till the time You
continue to access and use the Website to avail GorillaCoupon Services . We will delete Your
information whenever You request Us to do so. However, We may archive and/or retain some
information for legal purposes to ensure our compliance with the applicable laws.
Your Controls and Choices
For any of the below requests You may send Us an e-mail to Our support team.
Accessing and rectifying Your personal information
When You use the Services Website/application (or any of its
sub sites), We make good faith efforts to provide You, as and when requested by You,
with access to Your personal information and shall further ensure that any personal
information or sensitive personal data or information found to be inaccurate or
deficient shall be corrected or amended as feasible. We ask individual users to
identify themselves and the information requested to be accessed or corrected before
processing such requests. We may decline to process requests that are unreasonably
repetitive or systematic, requiring disproportionate technical effort, jeopardizing
the privacy of others, or would be extremely impractical (for instance, requests
concerning information residing on backup tapes), or for which access is not
otherwise required. In any case, where We provide information access and correction,
We perform this service free of charge, except if doing so would require a
disproportionate effort.
You can make access requests by sending an e-mail to Our Data Protection Officer .
You will get a link on Your registered Email address through which You can access
all the personal data GorillaCoupon.com collects and stores about You. You can ask
Us to correct inaccurate or incomplete personal information
- Concerning Your login credentials by editing the same
through Profile & Settings section. The same shall be reflected across all
properties.
- Concerning details that are separately collected and
maintained by GorillaCoupon.com by sending an e-mail to Our support team at
[email protected] to perform the rectification.
Data Portability
You may also be entitled to request copies of personal
information that You have provided to Us in a structured, commonly used, and
machine-readable format; wherever feasible. If You are registered on the Website ,
then you can request for a copy of this information by writing to Us at
[email protected]
Data Retention and Erasure
We retain Your personal information as long as necessary for
Us to provide Services to You, to comply with the applicable laws or till You ask Us
to not retain Your data. If You no longer want Us to use Your information, then You
can request that We erase Your personal information and close Your Website account.
Please note that if You request for the erasure of Your personal information;
- We may retain some of Your personal information as necessary for Our legitimate
business interests, such as fraud detection and prevention and enhancing safety.
For example, if We suspend the Website account for fraud or safety reasons, We
may retain certain information from that account to prevent that user from
opening a new account in the future.
- We may retain and use Your personal information to the extent necessary to
comply with Our legal obligations. For example, We may keep some of Your
information for tax, legal reporting and auditing obligations.
- Information You have shared with others (e.g., Reviews, forum postings) may
continue to be publicly visible on the Website, even after Your account is
cancelled. However, attribution of such information to You will be removed.
Additionally, some copies of Your information (e.g., log records) may remain in
Our database, but are disassociated from personal identifiers.
- Because We maintain copies of personal information to protect from accidental or
malicious loss and destruction, residual copies may take a period of time before
they are deleted from Our active servers and may remain in Our backup systems.
You can request for deletion of Your information by writing to
us at [email protected]. Your request will be processed and You will receive
confirmation of the same via email. Please note that this will only perform a
deletion of the information that has been collected by GorillaCoupon.com and will
disable Your login information for GorillaCoupon.com .
Withdrawing Consent and Restriction of Processing
For withdrawing Your consent at any time during the tenure of
Your services with Us, You may choose to do so by sending Us an e-mail. We shall
review Your request and may ask You to verify Your identity. Post verification We
will withdraw the consent for which request was made by You and stop any further
processing of Your personal information.
Objection to Processing
Where Your personal information is processed for direct
marketing purposes or any contests or promotions or other services, You may, at any
time ask Us to cease processing Your data for these direct marketing purposes by
sending an e-mail to Us.
Please be aware that if You do not allow Us to collect
personal information from You, We may not be able to deliver certain experiences,
and services to You, and some of Our services may not be able to take account of
Your interests and preferences. If collection of personal information is mandatory,
We will make that clear at the point of collection so that You can make an informed
decision whether to participate. If You have questions about the specific personal
information about You that We process or retain, and Your rights regarding that
personal information, please contact Us at the below mentioned e-mail address.
Per the GDPR requirements, We may take 30 (thirty) days from
the date of receipt of request to complete Your requests. However, if the nature of
the requests are excessive in nature or would require significant effort then may
ask for an extension of 60 (sixty) days by giving a prior notice to You with the
reason for the extension, as provided under GDPR.
We ask individual users to identify themselves and the
information requested to be accessed, corrected or removed before processing such
requests, and We may decline to process requests that are unreasonably repetitive or
systematic, require disproportionate technical effort, jeopardize the privacy of
others, or would be extremely impractical (for instance, requests concerning
information residing on backup tapes), or for which access is not otherwise
required. In any case, where We provide information access and correction, We
perform this service free of charge, except if doing so would require a
disproportionate effort.
Complaints
You can write to Us in case of any grievance or complaint at
the support e-mail address. If You have any complaints regarding processing of Your
personal information You may contact Our data protection officer at the below
mentioned e-mail address. You have the right to complain about the data processing
activities carried out by GorillaCoupon.com before the competent data protection
authorities.
Phishing
If You receive a suspicious email on Our behalf, We suggest You do not
reply to it and do not open any attachments, click on links contained in the e-mail or
provide any information in response to it. You can report suspected fraud involving Us by
sending an e-mail to [email protected] Please include the word "phishing" in the
subject line of Your e-mail and provide as much information as possible about the fraudulent
activity or message. We do not send e-mails requesting a user for payment information,
username or passwords. However, We may verify the user name, password etc. provided by You
from time to time.
Children’s Privacy
GorillaCoupon is not intentionally designed for or directed at persons
less than 18 (eighteen) years of age. GorillaCoupon.com does not knowingly permit any person
who is under 18 (eighteen) years of age to register with the services or to provide any
other personally identifying information. If GorillaCouponbecomes aware that any personally
identifiable information of persons less than 18 (eighteen) years of age has been collected
on the Website without verified parental consent, then GorillaCoupon.com will take the
appropriate steps to delete any such information and notify the parent. However, We consider
it the responsibility of parents to monitor their children’s use of Our services.
Nevertheless, it is Our policy not to collect and process any personal information from
children below 18 (eighteen) years of age or offer to send any promotional materials to
persons in that category. GorillaCoupon does not seek or intend to seek or receive any
personal information from children. Should a parent or guardian have reasons to believe that
a minor has provided GorillaCoupon with personal information without their prior consent,
please contact Our Data Protection Officer team to ensure that the personal information is
removed from the Website.
Data transfer, storage and processing globally
We operate globally and may transfer Your personal information to
individual companies of the Times Group affiliated companies or third parties in locations
around the world for the purposes described in this privacy policy.
Wherever Your personal information is transferred, stored or processed
by Us, We will take reasonable steps to safeguard the privacy of Your personal information.
Additionally, when using or disclosing personal information transferred from the European
Union, We use standard contractual clauses and data processing addendums per the
requirements under the GDPR and the European Commission, as applicable, and adopt other
means under European Union law for ensuring adequate safeguards.
Security measures
We take appropriate security measures to protect against unauthorized
access to or unauthorized alteration, disclosure or destruction of data. These include
internal reviews of Our data collection, storage and processing practices and security
measures, including appropriate encryption and physical security measures to guard against
unauthorized access to systems where We store personal data. All information gathered is
securely stored within the Company controlled database. The database is stored on servers
secured behind a firewall on the cloud; access to the servers is password-protected and is
strictly limited. However, as effective as Our security measures are, no security system is
impenetrable. If You know or have reason to believe that Your GorillaCoupon.com account
credentials have been lost, stolen, altered, or otherwise compromised or in case of any
actual or suspected unauthorized use of Your account, please contact Us by contacting Our
Data Protection Officer on the email address provided below.
Updates and Changes
We may alter Our privacy policy from time to time to incorporate
necessary changes in technology, applicable law or any other variant. We reserve the right
to amend the terms of this Policy from time to time. Any changes We make will be effective
immediately on notice, which We may give by posting the new policy on the Website. We may
also make reasonable efforts to inform You via electronic mail. In any case, You are advised
to review this Policy periodically on the Website.
Contact Us: Need To get Updated.
Data Protection Officer’s Office
If You require any information or clarification regarding the use of
Your personal information or this privacy policy or grievances with respect to use of Your
personal information, or any queries, complaints regarding the collecting, processing,
transfer of personal data/information or regarding this policy or to exercise your rights
granted under the GDPR, please email to the data protection officer (DPO) at
[email protected]
